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Hard Rock Stadium

Here’s what you need to know about the safety procedures the stadium will be following for the Miami Dolphins 2020 season

Since the COVID-19 pandemic began in March, the Miami Dolphins team at the Hard Rock Stadium have been working hard to make improvements to the stadium to ensure that the season opener would be a safe one for all fans and staff. Now, the Miami Dolphins news is that they have released their plan, after having it approved by the State of Florida, to keep game attendees safe in the stadium.

The Hard Rock Stadium is the first in the world to receive accreditation from the Global Biorisk Advisory Council (GBAC STAR), which is a division of the ISSA, a global cleaning industry organization. To receive this accreditation, they had to complete 20 program elements that were focused on cleaning, disinfection, and disease prevention practices.

The stadium will allow only 13,000 fans for the 2020 home opener on September 20 against the Buffalo Bills. After making this decision, the Dolphins began to create new improvements to fan experience that promote safety measures while assuring that fans still have a good time at the games. 

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The new policies include socially distant seating clusters, the requirement of face masks for fans and employees when not eating or drinking, and the upgrading of air conditioning filters to hospital grade filters. 

Entrance to the stadium has gone completely mobile, with more points of entry and exits being added to avoid too many people being in one exit or entrance at one time. Fans will also receive entry times listed on their game tickets, with staggered times being set for different groups.

In addition to these new entry procedures, there will be walk-through touchless metal detectors which will allow fans to keep all items in their pockets and speed up the entry process. There will be 1 metal detector for every 104 fans as compared to the 2019 statistic of 1 metal detector for every 394 fans. There will also be no tailgating allowed in the 2020 season, with parking lots opening two hours prior to kick-off as compared to four hours in 2019 and prior.

To promote cleanliness in restrooms, all manual faucets, toilet handles, toilets, soap dispensers and paper towel dispensers have been made automatic for a touchless restroom experience. 

The stadium has also decided to create a cashless experience for purchases of food and drink, parking tickets, and Dolphins gear. In order to ensure efficiency, express options for food and beverages will be available, and fans will receive a text message when their order is ready. Further, Dolphins season ticket holders or members can still expect to receive their usual discounts when making purchases in the stadium or on the mobile app. 

Season ticket holders will also have first priority for ticket purchases based on their tenure. They will also have the option to roll their 2020 payments into 2021 while still maintaining their current tenure and other benefits. This is an option that the stadium encourages for members who may be at-risk of contracting COVID-19.

For suites, deposits are currently being accepted. However, single-game ticket information will be available in the near future. 

For more information visit the Hard Rock Stadium website. For the Miami Dolphins season schedule visit their tickets page.

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